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When it comes to diversity in the workplace, the real work is only beginning, and the only way forward is together. To do so, we need to consider an area where the workforce is already diverse: age. Virtually every workplace includes people from multiple generations, but the generational mix is changing—and quickly. Within a decade,…
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[vc_row][vc_column][vc_column_text]It’s an all-too-common tale in our industry: We provide care for our patients. But we stop caring about them. Instead of treating them like vulnerable individuals with thoughts and feelings, we start seeing them as numbers and quotas. It’s time to change this trend and to start treating our patients with a softer touch. Not…
Read More[vc_row][vc_column width=”3/4″][vc_column_text]We just got back from PXS @ Harvard Medical School, where we shared about the power of consumer-centered design through the lens of disruption, and we left enthused about the industry’s shift toward empathy in providing and practicing health care. The symposium is a gathering of healthcare professionals, patient advocates, practitioners, educators, thought leaders,…
Read More[vc_row][vc_column width=”3/4″][vc_column_text]As Tiger Woods roared victoriously on the 18th green of Augusta to celebrate his first major victory in over a decade, millions watched, enthralled. After all, they’d seen something special. It was the culmination of an epic comeback story that’ll be passed down from generation-to-generation. While few have fallen from grace quite like Woods,…
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