HUMANIZING THE WORLD, ONE PERSON AT A TIME | HEART-CENTERED EXECUTIVE | CANCER SURVIVOR | NEURODIVERSITY ADVOCATE & CHAMPION

Hi, I'm Shawn

I believe the only way to build a sustainable and thriving business is to put people FIRST.

As an experience evangelist and Experience Ecosystem™ designer, I unapologetically challenge leaders to blow up outdated, siloed systems and rebuild them with an aligned, human-first approach. This includes aligning customer and employee experience with a healthy dose of leadership development, cultural transformation, and marketplace awareness. In 2023, I was named one of the Top 30 CX Influencers to follow.

After spending time as the chief experience and transformation officer for Healthways, the chief innovation officer at Xavier University, and six years as an Imagineer for The Walt Disney Company and Disney Cruise Line, I launched MOFI. Just this year, I served as the CEO of OFFOR Health, a in-office anesthesia company who reimagines outdated healthcare models to accelerate access to care.

I am proud to say that MOFI is, a maverick-minded, human-obsessed boutique consulting firm that uses ethnographic research, journey mapping, human-centered design, experienced-based training, and design sprints to help companies rethink their Experience Ecosystems to increase revenue, create higher employee retention, and change people's lives for the better.

As a neurodiverse Native American and parent of two neurodiverse children, I want to build a world that's filled with heart-centered, people-first design where all voices are honored.