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The Story… Many have heard me say, that it only takes three principles to build a consumer experience model. Those three principles are simple: Know Me, Surprise Me, and Make It Easy! That is where the hard part comes in, keeping it simple! “Simple can be harder than complex: You have to work hard to get your…
Read MoreI get asked frequently, “Shawn, how did you get into innovation & consumer experience?” My journey is probably not much different to many of us that work in the industry. You are doing one thing one day, and than the next day you want to do something different. I had spent the first part of my career…
Read MoreWhat I Was Doing… This week, as I turned a year older I realized something. In the past year, I have grown ten years wiser! I asked myself why I felt this way. Was it because of something that took place in my personal life? Was it the result of something that happened to me professionally? Could…
Read MoreWhat I Was Doing… We all remember the scene in the movie, Forrest Gump, where Jenny and Forrest were walking down the dirt road and three bullies began throwing rocks at Forrest. At first, Forrest did not know what to do. Then Jenny looked at him and said, “Run Forrest Run!” When Forrest began to run, it was…
Read MoreWhat I Learned… Recently, I shared my experience around what it is like to start a center for innovation. Here is a 7-minute video where I answered some of the following questions or statements: State of mind when starting a center for innovation How have I personally and professionally changed? What encouragement would I give leaders?…
Read MoreWhat I Was Doing… “No, we can’t do it!” This is the most common phrase I have heard in my years as a leader in innovation. From big organizations to small ones, from the government to education. It seems that it is easier for people to say, no, instead of YES! This week I began working with…
Read MoreWhat I Was Doing… Earlier this week I wrote on my experience at #CES2017 and asked the question; Where Has To Consumer Gone? Here is a brief 3 minute video with Dr. Erik Eiting where we discuss the need for High Touch & High Tech and a focus on Human-Centered Innovation. [wpvideo AFTZJ3B7] What I…
Read MoreWhat I Was Doing… Well, #CES2017 is history! This past week over 175k people ascended on the Las Vegas Strip to see the coolest and newest technologies for 2017. I have to say, in three days, I walked over 50k steps and saw some amazing technologies. I mean, who doesn’t love drones choreographed to the…
Read MoreWhat I Was Doing: My Story… Over a year ago I wrote a blog post titled, The Power of Yes In Innovation. I wrote these words: Each day I try to live the POWER OF YES–the power to give people the freedom to explore, test, and win, the power to let my children be all they want to…
Read More2016 has been an extraordinary year for me – both professionally and personally. From reconnecting with old friends to stepping into one of the most rewarding experiences in my career – I have made new friends, been challenged by old ones, and found myself inspired by the world around me. I Learned! I Rejoiced! I Gave!…
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